Shipping Policy

Free Canadian Shipping

At Urban Pocket Case, we process orders Monday through Friday and provide free standard shipping on all orders over $50 within Canada. Orders under $50 have a flat rate shipping fee of $7.95.

  • No minimum order for shipping
  • Shipped from Montreal, Canada
  • Free shipping on orders over $50 within Canada
  • Delivery by Canada Post or FedEx
  • Standard delivery time: 3-7 business days
  • Order processing: 1-2 business days

Shipping Methods and Delivery Times

Standard Shipping (Free over $50)

  • Processing time: 1-2 business days
  • Delivery time within Canada: 3-7 business days
  • Tracking included
  • Flat rate of $7.95 for orders under $50

Express Shipping

  • Processing time: Same day for orders before 2 PM EST
  • Delivery time: 1-3 business days
  • Real-time tracking included
  • Available for $14.95

International Shipping

  • Processing time: 1-2 business days
  • Delivery time: 7-14 business days
  • Tracking included
  • Rates calculated at checkout based on destination

Order Tracking

Every order is carefully monitored throughout its journey. You will receive a tracking number via email within 24 hours after your order has been processed. You can track your package using:

  • The tracking link in your shipping confirmation email
  • Your account dashboard on our website
  • Contacting our customer service team

Shipping Restrictions

Please note the following shipping restrictions:

  • We currently ship to Canada, the United States, and select international destinations
  • Some remote locations may require additional delivery time
  • International orders may be subject to customs duties and taxes
  • PO Box delivery is available for standard shipping only

Contact Us

If you have any questions about your shipment, please contact us: