Payment Policy
Accepted Payment Methods
At Urban Pocket Case, we offer secure and convenient payment options for our customers:
-
PayPal
Make secure payments through PayPal. When checking out, you'll be redirected to PayPal's secure payment page where you can complete your transaction using:
- Your PayPal account balance
- Credit or debit cards linked to your PayPal account
- Direct bank transfer through PayPal
-
Credit/Debit Cards
We accept direct payments via major credit and debit cards:
- Visa
- Mastercard
- American Express
- Discover
Payment Security
Your security is our priority. We implement the following measures to protect your payment information:
- SSL encryption for all transactions
- PCI DSS compliance for card processing
- Secure payment processing through trusted partners
- No storage of sensitive payment information on our servers
Billing Process
Order Confirmation
After placing your order, you will receive:
- An immediate order confirmation email
- A payment receipt from our payment processor
- A shipping confirmation email once your order is dispatched
Currency
All prices are listed in Canadian Dollars (CAD). International orders will be processed in CAD, and your bank may apply their conversion rate.
Payment Verification
For your security, we may occasionally need to verify payments. This can include:
- Verification of billing address
- Confirmation of card security code
- Additional authentication steps for large orders
Questions About Payment
If you have any questions about payments or billing, please contact our customer service team:
- Email: ask@urbanpocketcase.com
- Phone: +1 (514) 528-7164
- Address: 5069 Rue Resther, Montréal, QC H2J 2V9, Canada